The ‘Unknown error has occurred. Please see %AppData%\Local\ApexSQL\<ApexSQL application name>\crash.txt’ error is encountered when starting application

Applies to
ApexSQL Log, ApexSQL Recover

Summary
This article explains how to resolve an issue which prevents ApexSQL Log or ApexSQL Recover from starting. When either application is launched, the ‘Unknown error has occurred. Please see %AppData%\Local\ApexSQL\<application name>\crash.txt’ error is encountered, and application fails to start.