Applies to
All ApexSQL products
Summary
ApexSQL products contain Auto-updater, which notifies users of updates and allows them to automatically update to new versions. However, Auto-updater might not warn users who still have an older product version that the update is a new major version and that they should check their eligibility at our upgrade center (or contacting sales)
![](/wp-content/uploads/2013/09/shotgun1.jpg)
The newer updater dialog (shown below) gives even more explicit warnings as well as present a validation message when the customer presses ‘Next’
![](/wp-content/uploads/2013/09/shotgun2.jpg)
![](/wp-content/uploads/2013/09/shotgun3.jpg)
Resolution
There are two ways to solve the problem:
- Revert to the old version
Simply uninstall the new version and download and install the old version
After downgrading make sure to turn off the Auto-updater:
![](/wp-content/uploads/2013/09/shotgun4.jpg)
- Upgrade to the new version
Existing customers always get a discount on new versions of the products, no matter how long ago they purchased an older version or have been out of maintenance. Contact Sales for help in purchasing a new version, or visit our upgrade center to check maintenance status and upgrade costs
For additional assistance, other questions, etc. please contact Sales
About ApexSQL
ApexSQL is a leading provider of SQL Server tools for database recovery, database auditing, database comparison, documentation as well as SQL Server Management Studio and Visual Studio add-ins for SQL code refactoring, code completion and database source control. We strive to ensure that every one of our tools is standard-defining product in its class, from feature set, to performance, interface and quality.
Last updated
July 29, 2012