Applies to
All ApexSQL products
Summary
This article explains what to do when the application does not start at all.
Symptoms
Upon opening an ApexSQL application, nothing happens. I do not get any sort of error message or indication in the event logs. Rebooting didn’t help
Cause
If you installed your program over an older version, the new version tries to load the old profiles at start-up. Depending on the product and the version, this may cause such issues.
Resolution
If your application was activated previously, please perform the following steps:
- Start the Windows Registry editor: Start | Run | regedit
- Locate a key that corresponds to your application in HKEY_CURRENT_USER | Software | ApexSQL
- Delete the entire key
- Start the application and reactivate it
If you installed your program over an older version, please uninstall the application. Delete the installation directory to clean all the profiles and .xml files and then re-install.
About ApexSQL
ApexSQL is a leading provider of SQL Server tools for database recovery, database auditing, database comparison, documentation as well as SQL Server Management Studio and Visual Studio add-ins for SQL code refactoring, code completion and database source control. We strive to ensure that every one of our tools is standard-defining product in its class, from feature set, to performance, interface and quality
Last updated
July 19, 2012
