Applies to
ApexSQL Monitor
Symptoms
When a user attempts to enter the global metrics period value immediately after selecting the Metrics view, the above error will occur and the application will close
The ApexSQL Monitor service cannot be located from the user console installed on the remote computer
Applies to
ApexSQL Monitor
Symptoms
After starting the user console installed on a remote network computer, the ApexSQL Monitor service cannot be located and this warning message is displayed:
Service is not located. Please try a different machine name or port, or verify that the service is running
Cannot configure auditing for SQL Servers with caps sensitive collation
Applies to
ApexSQL Audit
Symptoms
Auditing options cannot be configured for SQL Server with caps sensitive collation.
Internal error: Expression error ‘Runtime Error (at 202:207): External exception E0434352
Applies to
ApexSQL Monitor
Symptoms
The ApexSQL Monitor installation encounters the error “Internal error: Expression error ‘Runtime Error (at 202:207): External exception E0434352” and after completing the installation, the ApexSQL Monitor service will not be installed and the application will report the error that the service cannot be located
The “Service is not located. Please try different machine name or port, or verify that the service is running” error
Applies to
ApexSQL Monitor
Symptoms
The ApexSQL Monitor encounters the error “Service is not located. Please try different machine name or port, or verify that the service is running” after successful completing of the installation
The ApexSQL Monitor repository database transaction log file continues to grow even after data was deleted using the Purge data option
Applies to
ApexSQL Monitor
Symptoms
Free hard disk space can be used up due to continuous growth of the ApexSQL Monitor repository database log file.
SQL Server can’t be added for monitoring due to blank control displays in the ‘Add server’ dialog
Applies to
ApexSQL Monitor
Symptoms
A SQL Server instance can’t be added for monitoring, due to the fact that the Add server dialog buttons are blank and user interaction is not allowed:
ApexSQL Audit installation fails and changes are rolled back silently without any warning or dialog
Applies to
ApexSQL Audit
Symptoms
The ApexSQL Audit installation runs normally until the required SQL Server and credentials information are entered and after that installation fails and the changes are rolled back. The installer just closes without any warning or info dialog.
ApexSQL Log shows the “Unknown recovery model” message and cannot connect to the database
Applies to
ApexSQL Log 2014
Summary
This article explains what to do when ApexSQL Log cannot connect to the database and reports that the database recovery model is unknown.
The ApexSQL Monitor service is not running
Applies to
ApexSQL Monitor
Description
This article explains what to do when ApexSQL Monitor service is not running.
