What do I do when an ApexSQL product fails on startup silently?

Summary
This article describes what to do when an ApexSQL product fails at startup silently

Symptoms
When attempting to start an ApexSQL product, it fails silently

Resolution

  • If your application was activated previously please perform the following steps:
  1. Start the Windows Registry editor: Start | Run | regedit
  2. Locate a key that corresponds to your application under HKEY_CURRENT_USER | Software| ApexSQL
  3. Delete the entire key
  4. Start the application and reactivate it
  • If you installed your program over an older version, at startup, the new version tries to load the old profiles and, depending on the product and version, it may cause this type of behavior. To work around this problem, please uninstall the application. Delete the installation folder to clean out of all profiles and *.xml files then re-install

About ApexSQL
ApexSQL is a leading provider of SQL Server tools for database recovery, database auditing, database comparison, documentation as well as SQL Server Management Studio and Visual Studio add-ins for SQL code refactoring, code completion and database source control. We strive to ensure that every one of our tools is standard-defining product in its class, from feature set, to performance, interface and quality.

Last updated
July 29, 2012

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