Summary
This article describes how to solve any issues after auto-updating ApexSQL products.
Symptoms
Customers occasionally report problems with ApexSQL products after they have used the automatic updater. After the automatic update is finished, the product won’t start, crashes without any errors, or the application freezes
Cause
This issue may occur if you’ve moved the application from the default installation folder, you didn’t specify the correct path to the application installation folder when updating, or you moved your application to a different folder
The system informed you that there were updates that needed to be installed and you downloaded them, following the installation instructions. Now the application will not run and you get the crash.txt file
Resolution
In most cases, uninstalling and re-installing the products using individual installers resolves the problem
Last updated
August 21, 2012
